MIAD IT Solutions - your partners in technology.

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NEWS

  • Authorized Rediker Software Partner REDIKER SOFTWARE PARTNER

    Canada's only authorized Rediker Software partner! Redliker is a leading School Information and administration software, found in over 100 countries wordwide. For more information, contact MIAD, or www.rediker.com


    PLEASE JOIN US!

    Please join us for a free, live demonstration of Administrator's Plus, GradeQuick, Edline, Admissions Plus Pro, Online Forms and Online Bill Pay.

    more

  • Microsoft Certified Partner and Microsoft Cloud Partner Microsoft Certified Partner and Microsoft Cloud Partner

    MIAD is pleased to support new Microsoft technologies, including Windows 8, Office 2013 and Office 365, Windows Server 2012 and Exchange 2013.

    more


    MIAD is now a solarwinds partner.

    Powerful, Affordable IT Management Software.

    Log and Event Manager by SolarWinds

What is Managed Services?

Essentially: Fixed monthly costs for guaranteed outcomes and level of service & the benefits of a complete Fortune 500 style IT department at a fraction of the cost

Standard Services:

  • Network Monitoring, router & firewall updates
  • Server and workstation monitoring
  • Server & workstation patching and service pack application
  • Protection from viruses, spam & spyware
  • Monitored/verified backup, on or off site
  • Help Desk Support during business hours
  • Procurement of new hardware/software
  • Account Management

Features of Managed Services

  Before Managed Services After Managed Services
Service Delivery Reactive, driven by IT failure Proactive, addresses potential issues before failure
Service Costs High, hourly rates, unpredictable Predictable, manageable, monthly fixed cost
Accountability Best efforts basis by IT provider IT Provider commits to specific service level
Relationship Hourly work and project driven IT provider becomes "Virtual CIO", win/win partnership

The resulting benefits:

  • Increased employee productivity due to proactive support
  • Predictable monthly costs make budgeting easy and eliminate high spikes in IT service costs
  • A clearly defined service level agreement eliminates concern about what outcome the IT service provider will actually deliver
  • The relationship delivers a "Virtual CIO" to the client, enabling them to focus on their core business with confidence their IT needs are being managed
  • Reduced risk about IT availability provides peace of mind to the client.

Free Technology Assessment

Please contact us for your free Technology Assessment.

or by Phone

Please contact Simon Burns at:

Tel: 905-479-0214 ext.236
Toll-free: 800-387-9864 ext.236
Fax: 905-479-9472