Managed Services

Essentially: Fixed monthly costs for guaranteed outcomes and level of service & the benefits of a complete Fortune 500 style IT department at a fraction of the cost

Standard Services:

Network Monitoring, router & firewall updates
Server and workstation monitoring
Server & workstation patching and service pack application
Protection from viruses, spam & spyware
Monitored/verified backup, on or off site
Help Desk Support during business hours
Procurement of new hardware/software
Account Management

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Repair Services

Recognized across Canada for our Service Excellence by our customers and our Service Partners, MIAD repair centre has been designated as:

IBM

Servers, Desktop and Notebook Service Centre

IBM/Lenovo

Servers, Desktop and Notebook Service Centre
Premier Service partner with top quality repair statistics for over 2 years

Epson

Authorised warranty and post warranty service provider

HP/Compaq

Servers, Printers, Commercial Desktops and Notebook Service Centre
Service Excellence Awards (Canadian Central Region)

Apple

Authorized Service Provider

Fujitsu

Service Authorized

Dell

Dell Service Authorized for customer of over 100 units

Itronix/General Dynamics

Service Authorized

Lexmark

Printer Service Authorized

MIAD delivers the quality and speed of service larger service providers dream about. Customers always return to our personalized service.

We offer Depot and Onsite Monochrome and Colour Laser printer service. We also have various packages we offer that provide customized labour rates based on volume block hours of service.